RAC3 Shop shipping policy

All orders will be processed and shipped within 24 To 72 business hours except where noted. All orders must be placed online by 3:00 PM CST to ensure same day shipping. To accommodate expedited shipping needs after 3:00 PM CST, please email: info@rac3shop.co.uk for air shipping options and delivery expectations.

Shipping normally takes 5 business days or less for delivery. If no one is home during the day, a notice will be left on your door with instructions on how to receive your package. If your delivery address is a PO Box, your order will be shipped via First Class Mail.

 

Heavy or oversize item charges still apply. Some heavy or oversized items, as noted in their product description, require additional shipping that will be added to the shipping charge.

RAC3 Shop reserves the right to change the prices without prior notice and to invoice at the corrected price.

We do everything we can to accommodate your request but cannot guarantee that your request will be honored due to real time order processing. If an order has already entered the shipping process we will not be able to cancel or make changes. Please call customer service to check the status of your order. Please do not email cancel/change requests as emails are answered within 24hrs and the order would have shipped in that timeframe.

ORDER VERIFICATIONS

All orders are subject to our verification process for accuracy and payment validation authorization. For security reasons, we may contact you via email or telephone to request additional information. In order to protect against fraudulent activity, we must verify the bill-to and ship-to address. Please be certain to provide your exact billing address and phone number (the address and phone number your credit card's issuing bank has on file) when placing your order. Incorrect information will cause a delay in the processing time, and possible order cancelation without prior notice.

SHIPPING DELIVERY TIMES

Average delivery times are estimations only and do not have a time guarantee. All orders must be placed online by 3:00 PM CST to ensure same day shipping. To accommodate expedited shipping needs after 3:00 PM CST, please email: info@rac3shop.co.ukfor air shipping options and delivery expectations.

HOLIDAY SHIPPING SCHEDULE

Orders must be placed by 3:00 PM CST on the dates below to ensure your holiday packages arrive in time

ADDITIONAL SHIPPING FEES

Some heavy and oversized items require extra shipping fees based on size or weight. These fees will be added to an item's price, in addition to its standard shipping cost. If an item requires extra shipping it will be noted in the item's description. Before buy products, you can see shipping cost which we put with each products depending its weight.

 

OUR SATISFACTION GUARANTEED POLICY

We get it—sometimes the item doesn’t fit, you decide you don’t like the color, or you just change your mind. And, sometimes a product just breaks under normal use conditions. Because we understand, you may return or exchange any item purchased from RAC3 Shop Store for a refund or exchange for any reason within 30 working days, providing the item is unused and in its original packaging. The original packaging is not required if the item is being returned/exchanged due to a manufacturer's defect.

We’re sorry but there will be no credits or refunds for any merchandise more than 30 days after purchase. There will be no refunds or exchanges on all videos, DVDs, books or Gift Cards.

RETURN AND EXCHANGE POLICY

It is Simple to return or exchange your item

Please contact us by email info@rac3shop.co.uk to get your Return Merchandise Authorization (RMA) number (which must accompany all returns and exchanges).

Please note: the cost to ship a return and/or exchange item is the responsibility of the buyer.

 

• Refunds will be credited by the same method in which items were originally purchased, provided the item is returned within 30 days of purchase.
• All products being returned must be returned in original, unopened packaging and must not be used, unless being returned due to manufacturing defect. RAC3 Shop reserves the right to decline a return request on opened and/or used.
• The customer will be responsible for shipping the item back to Ringside prior to any refund being issued. Customer is also responsible for shipping costs associated with product return. Place/write the RMA Number on the outside of the box.
• For exchange requests, customer is responsible for shipping costs associated with product return. RAC3 Shop will pay cost for shipping of the replacement merchandise.
• Returns or exchanges will not be processed without an RMA Number. You may request a RMA Number via email info@rac3shop.co.uk
• Please ensure package is being sent to correct address for all returns and exchanges:

 

Monday - Saturday - 8am - 6pm CST
Sunday - CLOSED